Last Mile Masterclass
$1,500 Off – Work alongside our industry experts to overhaul what isn't working and optimize the rest! As part of this comprehensive program, you will receive 1:1 coaching from our team of experts.
Elevate your business with year-end savings on our consulting products. Access expert insights, tailored solutions, and winning strategies for the new year. Purchase now to secure your discount and set your business up for a successful 2024! Price as marked | Discount available through November 30, 2024.
Get the most out of your operation through this program of battle-tested strategies and exclusive 1:1 coaching. This program will focus on the most important aspects of your operation and so much more!
Company Culture
Growing Your Team
Recession-Proof Processes
Prioritizing Safety
Maintaining Your Fleet
L1: Welcome to the Last-Mile Masterclass
Terminal Management Hierarchy
L3: Day-to-Day Conversations
L4: Navigating Difficult Conversations
L5: Periodic Compliance
L6: Miscellaneous Rules and Norms Within a Terminal
L7: Interacting With Other Contractors In Your Terminal
L8: Roles of Authorized Officers
L9: Roles of Business Contacts
L10: BC Replacement Scenarios
L11: Lead Drivers
L12: Drivers
L13: Driver Discipline & Back-Office Compliance
L14: Preventative Maintenance
L15: "Must Have" Vendor Relationships
L16: Vehicle Management & Schedule B Requirements
L17: Scanners
L18: Routing Software and Safety Training
L19: Dynamic Route Optimization (DRO)
L20: Video Event Data Recorder (VEDR)
L21: Connection, Connection, Connection
L22: Tech and Inventory Management
L23: Timekeeping and Document Expiration Strategies
L24: Managing Fuel Cards
L25: Monitoring Your Service
L26: Establish Workflow
L27: Onboarding Drivers From First Advantage (FADV)
L28: Scanner and Delivery SOPs
L29: Crisis Management - Driver Call Offs
L30: Crisis Management - Unfinished Routes and Truck Breakdowns
L31: Crisis Management - Grounded Driver
L32: Peak Preparation
L33: Payroll Strategies
L34: Bonuses and Incentives
L35: BC Daily Reporting